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Performance Motors Limited (PML) launches mPOS payment for customers powered by Wirecard technology
Singapore. Performance Motors Limited (PML), the dealer of BMW cars and motorcycles in Singapore, has launched a new mobile Point-of-Sale (mPOS) technology designed by Wirecard, the leading company for payment and internet technology. The first of its kind for the automotive industry in Singapore, the technology enables quick and seamless payment transactions and is fully certified by Visa and Mastercard.
When a PML customer visits the BMW Service Centre, they will have the option of making payment for services directly with the Customer Service Advisor (CSA) using the mPOS device without going to the payment counter. E-receipts can then be emailed to the customer directly or printed out immediately from the mobile printer carried by the CSA. This allows for greater opportunities to engage with customers, reduce waiting time and promote faster turnover of transactions.
“The mPOS solution from Wirecard enables our customers to enjoy streamlined payment processes and, as a result, more time to engage with our Customer Service Advisors. This is part of our continuous effort to deliver industry-leading customer experiences through the use of the latest technologies and solutions at our BMW service centres and showrooms,” said Horst Herdtle, Managing Director of Performance Motors Limited.
“We are delighted to partner with Performance Motors Limited as the first major automotive dealer to deliver mPOS payments to their customers in Singapore. Given the ease of use and resulting time savings, we are confident this technology will improve the overall experience for PML customers,” said Jeffry Ho, Regional Managing Director at Wirecard.
Wirecard mPOS meets Visa’s and Mastercard’s contactless mandate in Singapore, which states that merchants accepting payments from these payment networks must establish contactless payments as standard by the end of 2019. Wirecard’s mPOS app and portal is capable of capturing an electronic signature hence the merchant does not need to capture the signature on a handwritten paper receipt.
About Performance Motors Limited
Performance Motors Limited (PML) is a member of the Sime Darby Group and the distributor of BMW cars and BMW motorcycles in Singapore since 1979. PML has achieved various accolades in the area of sales achievement and service excellence in its 30-year history in the luxury segment.
2002 - In an industry first, PML initiated a customer lifestyle and rewards programme which most recently evolved into the ‘BMW 7 Series Privileges Programme Plus’ – a distinctive lifestyle and rewards programme that is exclusively available to owners of the new BMW 7 Series in Singapore. Exclusive premium experiences covering golfing, driver training, chauffeur services and lifestyle have been specially designed with the discerning taste of the BMW 7 Series customers in mind.
2003, 2004 - PML received awards from BMW Asia in recognition of the BMW 7 Series’ segment leadership.
2005 – PML sales powered to the top of the Singapore luxury car market. PML added to its collection of BMW awards with the Best Sales performance in the Asia region. PML sales established BMW as the leading premium car brand in Singapore.
2006, 2007– PML claimed market leadership among premium car brands in Singapore making it three consecutive years. The flagship BMW 7 Series limousines used to transport world leaders during the 2006 World Bank meetings and all key government events, was once again reaffirmed as the choice for leaders as the official car for various high-profile events such as Barclays Singapore Open, the ASEAN Ministerial Meetings and the Singapore Airshow.
2008 - PML opened the new Sime Darby Performance Centre, the benchmark BMW Sales and Aftersales facility in Asia, in September. The existing two premises at Sime Darby Centre and East Coast Centre continue to serve BMW customers and strengthen PML’s service excellence in conjunction with this new Performance Centre at 303 Alexandra Road.
2009 - BMW continued to be the limousine of choice for the APEC meetings. PML was honoured as one of the Top 3 entries in the category Conquest BMW 7 series of BMW Excellence in Sales 2009, the international competition for outstanding sales performance.
2010 – PML broke the 4,000 unit sales record and set a new milestone in its retail history with a remarkable achievement of Top Luxury Car Brand in Singapore. PML reopened its refurbished Aftersales facility in East Coast Centre (ECC), at 280 Kampong Arang Road. 2011 - PML became the first ever luxury car brand and dealer to surpass the competition, in a highly competitive car market that has traditionally been dominated by volume driven marques. This is the first ever situation anywhere in the world where BMW is the leading car brand.
2012 – PML continued its trailblazing success and retained pole position as the Number One car brand in Singapore for a second consecutive year. PML’s Motorrad division proudly recorded a year-on-year increase in sales by 50%. BMW continued to be the official limousine for the Barclays Singapore Open for the sixth consecutive year.
2013 - BMW was appointed the official limousine of the 2013 International Maritime Defence Exhibition and Conference. Performance Motors sponsored a fleet of 220 units of BMW 5 and 7 Series for the high-profile conference dedicated to maritime defence. BMW Motorrad achieved remarkable growth to become the top selling luxury bike in Singapore for the second consecutive year.
2014 – PML announced the official inauguration of 315 Alexandra Road, a new BMW facility which integrated a new BMW Motorrad showroom and an Aftersales facility dedicated to BMW Fast Lane services. BMW fleets continued to be the choice limousines for the Singapore Airshow 2014, BNP Paribas WTA Finals 2014 and Louis Vuitton High Jewellery event.
2015 - BMW was the preferred limousine to chauffeur delegates for the World Engineers Summit 2015 and Asia Pacific Homeland Security 2015. PML also welcomed the launch of BMW ConnectedDrive, as well as, the all-new BMW 7 Series.
2016 - PML recorded an all-time high for new car registrations. PML also launched the Future Retail concept at the newly renovated BMW showroom at Sime Darby Performance Centre which sets new standards in the automotive industry through the use of innovative digital tools and engaging retail environment. As a leading luxury car brand in Singapore, BMW remained the preferred limousine for the Singapore Airshow 2016, SMBC Singapore Open 2016 and Louis Vuitton High Jewellery Event 2016. BMW was also proudly designated as the limousine of choice for the Singapore Beach Polo Championship 2016, Singapore International Water Week 2016 and National Gallery Singapore Gala 2016.
For further information, please contact:
Public Relations
Belinda Bay
Email: belinda.bay@simedarby.com.sg
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